Packing Tips
IMPORTANT NOTE: We cannot return items once they’ve been picked up. If you’re unsure about a special/sentimental item, please do not add it to your bag. You’re welcome to email us with questions about specific items.
WHAT TO INCLUDE
We accept all wearable textiles: adult and children’s clothing, shoes, and accessories (jewelry, handbags, wallets, belts, hats, scarves, etc.)
TIP: Put items that are obviously unsellable in a separate bag within your StitchBack bag. Do not mix them in with your sellable items. Examples include used socks and underwear; dirty, worn, or damaged items; pilly sweaters and swimwear; and anything clearly not suitable for resale.
WHAT EARNS YOU $$$
Items we can purchase for resale must be clean/freshly laundered and free of stains, holes, pet hair, odors and other damage. These items/styles have the most resale value:
• Contemporary/popular brands, current styles and trends
• Designer/luxury goods (authenticity required)
• Select vintage (1920s-early 2000s)
• Children’s items, newborn to size 14 (larger youth sizes have limited resale demand)
Items that don’t meet resale standards may be purchased at a bulk rate for thrift or recycling. Not sure what to include? Send it anyway. We sort everything for you and make sure each item is resold, thrifted or responsibly recycled. Read our FAQ PAGE for more details on what sells best.
DON’T FORGET THE DETAILS
• Include all parts: belts, hoods, straps, and shoelaces
• Keep sets together and fold them as one
• Wrap delicate items (beads, sequins) in tissue paper
• For designer items, include dust bags, boxes, or proof of authenticity if available
PACK YOUR BAG
• Neatly fold and stack your clothes.
• Place shoes, hats and handbags on top to avoid damage.
• Pack unsellable items in a separate bag and add it to your clean-out bag.
We only pick up items in StitchBack clean-out bags (each holds roughly 50 items). Please don’t overfill; bags should close securely. Email us if you need more.
